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Forum Index : Other Stuff : Watch those automatic subscription renewals.

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Gizmo

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Joined: 05/06/2004
Location: Australia
Posts: 5162
Posted: 11:32pm 07 Dec 2025
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I've been using a Google Drive 2TB as a backup. I only have about 180GB on it. The Google drive costs about $125 a year.

Last week I get a email, Google increasing the fee to $147 a year. OK, thats getting expensive. I do have a Office 365 subscription, which I use for testing any client issues with importing/exporting excel/word files from my commercial software JAQ. Personally, I use Libre Office, I hate Office 365. But, it does come with a 1TB cloud storage.

So decided to move everything from Google Drive to One Drive, than cancel the Google Drive subscription. Copying the files took days, very slow, even though I have a fast connection. It was almost finished when, on Friday, at 10 past 5pm, Google did a automatic subscription renewal and deducted $147 from my paypal No warning, no reminder of a upcoming payment.

No way to get a refund. I did cancel the service anyway, but that will happen in a years time, as I had just, involuntarily, paid for the next year's subscription.

I did try to contest the payment in Paypal, but that interface is now useless, all multiple choice questions, and nothing close to contesting a automatic subscription renewal.

There goes the Christmas budget.

Regards
Glenn
The best time to plant a tree was twenty years ago, the second best time is right now.
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Grogster

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Joined: 31/12/2012
Location: New Zealand
Posts: 9774
Posted: 12:22am 08 Dec 2025
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Well, that sucks.  

Bad timing.
I guess had you done the move a few weeks earlier, you would have had time to cancel before the automatic renewal.

I bet there are MILLIONS of bucks that get paid to various businesses on an automatic payment basis, from those that forget it is even setup like that.

I'd better go check what subscriptions I am signed up for now!  
Smoke makes things work. When the smoke gets out, it stops!
 
greybeard
Senior Member

Joined: 04/01/2010
Location: Australia
Posts: 177
Posted: 04:02am 08 Dec 2025
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Suppose you don't want to know that a new wd 2tb blue hard drive is $115 with no ongoing subscription?
MSY WD Blue 2TB hd
 
Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5162
Posted: 12:02pm 08 Dec 2025
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  greybeard said  Suppose you don't want to know that a new wd 2tb blue hard drive is $115 with no ongoing subscription?
MSY WD Blue 2TB hd


Yeah I've got enough HD space here, but as a business I need off site backups. Certainly wont be using Google Drive in future.
The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ
 
greybeard
Senior Member

Joined: 04/01/2010
Location: Australia
Posts: 177
Posted: 11:00pm 08 Dec 2025
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Over the years I've 'swapped' a backup drive with a good mate as offsite backup for both of us, vpn with another trusted business and small NAS offsite (effectively cloud backup) and as my (home) office was in a different physical building to my house, just stored a backup disk in my home.
My time was before 'cloud storage' was a thing but now I figure that cloud computers are just someone else's computer accessible via the internet and I like to know exactly who I'm trusting.
 
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