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Forum Index : Microcontroller and PC projects : Computer Died

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palcal

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Joined: 12/10/2011
Location: Australia
Posts: 1965
Posted: 12:15am 06 May 2025
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I have a HP desktop on Win 10. I was transferring some files from a USB drive. When the files had finished downloading I ejected the drive and as I removed it the machine died. I removed the BIOS battery and replace it, as per something I read on the internet and it came to life again.
Can anyone explain what happened so I can avoid the problem in the future.
Edited 2025-05-06 10:56 by palcal
"It is better to be ignorant and ask a stupid question than to be plain Stupid and not ask at all"
 
phil99

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Joined: 11/02/2018
Location: Australia
Posts: 2417
Posted: 12:59am 06 May 2025
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Yes, a couple of times have also had Win 10 crash when unplugging a USB drive.
It's a Celeron mini PC. Press the power button an it restarts as if nothing had happened.

At first I thought it might be a dodgy USB socket on a cheap hub shorting 5V to ⏚ when unplugging, but recently it also happened on the PC's own USB socket.
 
palcal

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Joined: 12/10/2011
Location: Australia
Posts: 1965
Posted: 01:38am 06 May 2025
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This was dead, pushing the power button did nothing. I think I may have shorted the usb port when removing the drive.
"It is better to be ignorant and ask a stupid question than to be plain Stupid and not ask at all"
 
al18
Senior Member

Joined: 06/07/2019
Location: United States
Posts: 225
Posted: 06:33am 06 May 2025
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Check the computer supply. Unplug the power cable, check if there’s a fuse that can be reset and plug it back in.
 
Mixtel90

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Joined: 05/10/2019
Location: United Kingdom
Posts: 7505
Posted: 07:38am 06 May 2025
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I'd be surprised if you could short the supply out on USB as the pins are the two outer ones. They are pretty robust. The USB system is designed from the ground up for hot-plugging. The hardware is pretty good, unlike the way Windows handles it sometimes.
Mick

Zilog Inside! nascom.info for Nascom & Gemini
Preliminary MMBasic docs & my PCB designs
 
palcal

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Joined: 12/10/2011
Location: Australia
Posts: 1965
Posted: 07:54am 06 May 2025
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Just did it again and both times after an update. I did an update and restart and when I plugged the USB in The computer died. I will have to remove the BIOS battery and hope it comes to life again.
"It is better to be ignorant and ask a stupid question than to be plain Stupid and not ask at all"
 
Mixtel90

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Joined: 05/10/2019
Location: United Kingdom
Posts: 7505
Posted: 07:57am 06 May 2025
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Removing the BIOS battery will also reset the clock. Try a new battery.
Mick

Zilog Inside! nascom.info for Nascom & Gemini
Preliminary MMBasic docs & my PCB designs
 
palcal

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Joined: 12/10/2011
Location: Australia
Posts: 1965
Posted: 09:55am 06 May 2025
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Checked the battery, 3 volts but I will use a new one anyway. Seems odd that I used the USB drive three times, no problems, then while I was downloading more files onto it with another computer I noticed the update message, so while I waited for the files to upload to the USB drive I updated and restarted. When the files had finished uploading to the USB drive I removed it and plugged it into the computer that had updated and immediately it died.
I am moving music files, just over 10,000 of them.
"It is better to be ignorant and ask a stupid question than to be plain Stupid and not ask at all"
 
robert.rozee
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Joined: 31/12/2012
Location: New Zealand
Posts: 2400
Posted: 11:00am 06 May 2025
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the outer metal shell of USB connectors (both plug and socket) are generally connected to the V- pin. so if the V+ pin becomes dislodged/bent it is relatively easy for it to short out the supply - and not all motherboards bother with current limiting on the V+ fed to USB sockets.

it is also relatively easy to plug in a USB plug the wrong way round; i have tested this in the past. this will break the plastic 'tongue' in the socket and short V+ to the metal shell. the tongue is then free to fall out, leaving a socket with just the four contacts flapping around in the breeze.


cheers,
rob   :-)
 
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