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Forum Index : Windmills : Server down time.

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Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5119

Posted: 09:48pm 21 Mar 2009

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Sorry everyone, the web site was down from Friday morning to Sunday morning.

There was nothing I could do, thebackshed.com is hosted at a Webcentral, and they had problems with their Brisbane web servers.

Why it took 2 days to fix is yet to be established!

Hopefully is working OK now, though I've noticed the sites a little slower than normal. It looks like we've lost a few of the latest postings, I'll see if I can work out whats missing from the emails I get.

Regards
Glenn

The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ

CraziestOzzy

Senior Member

Joined: 11/07/2008
Location: Australia
Posts: 135

Posted: 11:32pm 21 Mar 2009

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Seems to me you lost quiet a few posts...

Hope the off time was not too frustrating, I sympathise with you, as I know how frustrating it is to have down time on a business website. The least I would expect from your provider is credit.

http://cr4.globalspec.com/member?u=25757

http://www.instructables.com/member/OzzyRoo/

Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5119

Posted: 12:36pm 22 Mar 2009

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I've been looking at the forum database and it looks like we're missing any posts after 11pm 17th March Australian East time. Thats Tuesday night. I do have some of the emails posted from the forum when a new posting is made, so I might stick them all in one post as a reference.

Again sorry about this. I have to phone Webcentrals account department tomorrow, will see what they offer in the way of compensation, though I dont think it will be enough to keep me as a customer.

Glenn

The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ

Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5119

Posted: 01:13pm 22 Mar 2009

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I've found 59 emails for postings from Tuesday night to Friday morning when the servers went down. I didn't realise the forums was so busy

I'll get these messages back onto the forum over the next few days, its a manual job but important in my view, as a developer I hate loosing data.

I've also downloaded to my PC the forum database and everyone's uploaded pictures, though any pictures posted between Tuesday night and Friday morning are lost I'm afraid. Now that I know Webcentral are not a reliable service, I'll download the database more often until I find another solution. Its a big file, about 25M.

Glenn

The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ

Robb
Senior Member

Joined: 01/08/2007
Location: Australia
Posts: 221

Posted: 03:38am 23 Mar 2009

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Is anyone else finding the site erratic? I have a connection time out and then log in failed then away it all goes again and works. And thats in the last half hour not the other day.Edited by Robb 2009-03-24

Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5119

Posted: 05:07am 23 Mar 2009

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I've heard there are still problems, some sites have gone down again, and some sites are slow. Still no official explaination from Webcentral.

I'm looking into other hosting options. I would host the site at home but I cant get a ADSL connection.
Quadra Hosting look pretty good so far, http://www.quadrahosting.com.au/. There are cheaper options oversea's but I want to keep it hosted in Australia. The site pushes a lot of data, 25 to 30gig per month outbound, and most small local ISP's dont want to host a site with such a bandwidth.

Glenn

The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ

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